Northern Colorado · Former Step Up customers

Your trash company got sold.
You still have a choice.

We've been right here since 2008. Same owners. Same trucks. No contracts. $29/mo — and a real person answers when you call.

Worth knowing before you renew

What the sale actually means for you

Mountain High acquired Step Up in June 2026. They're a real Colorado company — but when ownership changes, pricing and contract terms can shift without much notice. Their public BBB record is worth a look before you decide whether to stay.

Mountain High Disposal — BBB Public RecordSource: BBB.org · June 2026
1.25 / 5
Customer star rating
16 reviews on BBB.org
13
Complaints in 12 mo.
19 total over 3 years
Unauthorized signups
Confirmed by Mountain High in writing to BBB

Multiple complaints describe customers being enrolled by door-to-door reps without clearly agreeing to service — something Mountain High confirmed in writing to the BBB. If a rep came to your door recently, check your statements. Full complaint history on BBB.org →

Dumpster Diverz pink roll-off in a Northern Colorado neighborhood

Still local. Not acquired. Since 2008.

Here's what different actually looks like

  • No contracts — cancel anytime, no fees
  • $29/mo flat rate, publicly listed — no quote form
  • Family-owned since 2008, same owners, never sold
  • We show up every week, reliably
  • Call us and a real local person answers
Start Service — $29/mo

Ready to make the move?

Switching takes about 5 minutes

  1. 1

    Sign up online or call

    No pushy door-to-door reps.

  2. 2

    We deliver your pink cart

    Right to your curb.

  3. 3

    First pickup next week

    Weekly trash. Done.

No contract. No commitment. Cancel anytime.

Common questions from Step Up customers

Does Dumpster Diverz serve my area?

We serve Fort Collins, Loveland, Windsor, Wellington, Severance, Timnath, Laporte, Bellvue, and surrounding Northern Colorado communities. Call us at (970) 888-7274 if you're unsure whether we cover your address.

Do I need to sign a contract?

Never. No contracts, no early termination fees. You can cancel anytime. We keep customers because of our service, not because of fine print.

What does service cost?

Residential trash starts at $29/mo for a 64-gallon cart, or $33/mo for a 96-gallon cart. Recycling is an add-on for $10/mo. No surprise surcharges or rate hikes.

How quickly can I switch?

Most customers are up and running within a week of signing up. We deliver your pink cart and your first pickup follows shortly after.

What if I already signed with Mountain High?

Check whether you signed a contract and what the cancellation terms are. If you were enrolled without your clear consent, you may want to file a complaint with the BBB and contact Mountain High directly to dispute the enrollment.

Is Dumpster Diverz actually local?

Yes — family-owned since 2008, based in Northern Colorado, and not affiliated with any national corporation or private equity. The same owners who started the company still run it today.

Northern Colorado's last family-owned hauler.

Since 2008. No corporate acquisition. No call center. Just us.

See how we compare to Mountain High, RAM, and Republic →